In the unfortunate chance that you experience an error:
- At a K-Cash Terminal with loss of money;
- Receiving unusable copies or prints; or
- Any other event that results in unusable pages or loss of funds, please:
Contact KSU Service Desk at email@example.com or fill out the Contact Us Form
All transactions are tracked by card number and name as well as the currency input to the devices so we can determine the status of your account. Refund requests can be processed at the Burruss 4th floor UITS Lab help desk and the Library 1st floor Circulation Desk.
Print on Campus!The UPS Store is located on the second floor of the Carmichael Student Center.
Where can I Print?Send to Any printer. Anytime. Find a Printer. See KSU printer list.
Add Cash to PrintAdd funds to your account. Prints are deducted from your KCash Account.
Need Help?If a copier/machine malfunctioned and you believe you are due a refund, click here to learn about our refund policy.
Access your print queue from anywhere on Campus!
View your Wireless or Mobile submitted print jobs, then tap your card at any print release station to release a print.